Pre-contract Information Form
This translation is provided for information; the Turkish version is legally binding. Read the Turkish version
This form contains the information the Buyer needs to know before buying a Milofly subscription.
1. Service provider
- Registered business name
- Alper Baydeniz
- Business type
- Sole proprietorship
- Brand
- Milofly
- Address
- Cevizli Mah. Zuhal Cad. A Blok No: 46 İç Kapı No: 50, 34846 Maltepe / İstanbul
- Tax office / number
- Kartal / 1520497443
- destek@milofly.com
- Phone
- +90 542 344 64 31
- Website
- milofly.com
- Store admin
- app.milofly.com
2. Main features of the service
Milofly is an ecommerce platform offered by subscription that brings products, stock, orders, payments, shipping, discounts and storefront design into one admin. All of its functions are listed on the Features page. The service is offered in Starter, Professional and Enterprise plans; what each plan includes and costs is on the Pricing page. Functions that require third-party services, such as payments, shipping and marketplaces, depend on that company's account, contract and access terms. Marketing email sending and the AI features are provided with a monthly usage amount included in the plan; the amounts and the prices of extra usage packs are shown on the Billing screen in the admin (section 4.3 of the agreement).
Technical requirements: The service is used with an up-to-date web browser on a computer, tablet or phone; you do not need to install any software.
3. Price
| Item | Amount |
|---|---|
| Starter (per store, yearly) | $299 every year, excl. VAT |
| Professional (per store, yearly) | $299 for the first subscription year, $1,599 in later years, excl. VAT |
| Enterprise (per store, yearly) | $299 for the first subscription year, $2,399 in later years, excl. VAT |
| VAT | Businesses in Türkiye pay 20% VAT; businesses based in other countries pay no Turkish VAT and are invoiced without it. VAT on $299: $59.80, $358.80 including VAT. There is no monthly payment option. |
| Currency of collection | Payment is collected in the currency and for the amount shown at checkout. Where the US dollar price is collected in Turkish lira, it is converted at the Central Bank of the Republic of Türkiye (TCMB) US dollar selling rate valid on the payment day; the lira amount payable is shown, together with the total including VAT, before you confirm the payment. |
Third-party fees such as payment provider, carrier and domain registration fees are not included in this price.
4. Payment
Payment is made by card through the admin at the start of the yearly period, in one payment or in the instalments the card offers. For instalments, the total including any instalment charge is shown at checkout.
5. Performance of the service
There is no physical delivery. When the account is opened, the store admin and your store on its subdomain are available for use immediately. Before a paid subscription starts, the account can be used free of charge with the functions of the Starter plan; Milofly may change the length and scope of this free use by announcing it in advance. The yearly subscription starts on the day the payment is confirmed.
Details: Cancellation, Refunds and Performance of the Service.
6. Subscription term and renewal
The subscription lasts one year from the date the payment is confirmed. It does not renew by itself and no automatic card charge is made; it is renewed by paying for the new period in the admin, and the renewal price is the plan's list price on that day. Moving to a higher plan within the store's first 12 paid months costs nothing extra. If the price is not paid at the end of the period, the storefront stays open for 30 more days and orders are processed, while the admin is closed for editing; at the end of this time the storefront is temporarily closed, and store data is not deleted. No cancellation notice is needed; to end the subscription before the period ends, written notice to the contact addresses in section 1 is enough. The details are in sections 5 and 7 of the Distance Service Sales Agreement.
7. Right of withdrawal
Where the Buyer is a consumer, the right of withdrawal is exercised under Law No. 6502 and the Distance Contracts Regulation. The service is performed electronically and instantly, and its performance starts the moment the payment is confirmed; by approving the agreement at checkout, the Buyer accepts that the service starts immediately, before the withdrawal period ends. For this reason, under Article 15(1)(ğ) and (h) of the Regulation, the right of withdrawal cannot be used for the subscription price paid. The cases in which fees are refunded are set out on the Cancellation, Refunds and Performance of the Service page.
8. Complaints and objections
You can send complaints to the email or postal address given in section 1. Consumers may apply to the consumer arbitration committee within the monetary limits set by the Ministry of Trade, and to the consumer courts for disputes above those limits.
9. Making the agreement
The account is opened and a plan is chosen. At checkout, links to this form and to the Distance Service Sales Agreement are provided. Payment is not possible until you confirm separately that you have read each of them; the payment is completed after that confirmation. Before confirming the payment, you see the card details you entered and the total amount payable on the same screen, and can correct them if needed.
10. Approval
At checkout, the Buyer confirms electronically that it has read this form and has been informed about the main features of the service, its price, the payment and performance terms and the right of withdrawal. The terms of the purchase are set out in the Distance Service Sales Agreement.